FAQs: As a Student
How do I submit a form to Swinburne Online?
This can be done by post or email. You can post forms to:
Level 1, 541 St Kilda Road
Melbourne VIC 3004
However, it’s much faster and easier to simply scan or save an electronic copy and email it to email@example.com. If you’re sending a form from your student email addresses it is not necessary for you to sign the form.
When can I enrol in my Swinburne Online program?
You can apply for a future Swinburne Online program any time you like. Enrolment for the program will typically start in mid-November for Teaching Period 1, and a few weeks ahead of Teaching Periods 2 and 3. For more information, please refer to Swinburne Online key dates.
When is the last date I can enrol in a Swinburne Online program?
Enrolment normally closes two weeks prior to the commencement of a teaching period. For more information, please refer to Swinburne Online key dates.
Teaching Period 1 begins soon, what do I need to do?
You need to participate in Online orientation.
How do I meet other students?
There are plenty of ways to meet people through Swinburne Online, and we hope that you enjoy meeting both staff and students in each of your units.
Your units have been designed to incorporate socialisation. By participating in the activities associated with the units you will soon find yourself an active participant in a learning community.
What is Blackboard?
Blackboard is a Learning Management System, a web based technology that allow tutors to manage units and exchange information with students. Blackboard will give you easy access to all the resources that you need to succeed with online study. You will be able to access unit outlines, discussion boards, assessment details, submission guidelines and many other functions.
How can I access my learning material for each unit?
Learning material can be accessed through our Blackboard system, which provides easy access to all the readings, assessment and online activities that you will be required to complete. Those will be clearly identified so that you know what needs to be done each week.
Do I need textbooks for my units?
Generally all of the learning material for each of your units will be provided online. This means that you will be able to access all the relevant journal articles and chapters of books through our Blackboard website.
I require study materials for my units, how will I receive them?
The majority of study materials for your units of study can be found online. These materials will be clearly labelled so that you can access them quickly and easily.
How do I find out about assessment dates?
Assessment dates are published in the Subject Outlines which will be available on the Blackboard site.
Will my subject have an exam?
This depends on the unit. Some units do have exams, in which case you will be required to sit an exam under supervision. If you are unable to attend a designated examination centre we will work with you to ensure that you are able to complete the exam.
To see if your unit has an exam you can check the unit details on Swinburne's Course Finder.
How do I sit an exam?
You will sit in one of our designated examination centres. Where possible your exam centre will be within 100km of your current location. You will be advised of your centre by week 6 of the teaching period.
Where can I find my results?
Results can be found through MySwinburne.
When will my results be published?
Results are usually published within 3 weeks of submitting the final piece of assessment.
Where can I obtain a full transcript of my results?
You can have a full transcript of your results posted to you by Swinburne University. You will receive a free copy of your transcript upon graduating, but if you require multiple copies or would like to access your transcript earlier then you can find details at the following link: http://www.swinburne.edu.au/studentoperations/services/academic-transcript.html
I need to withdraw from a unit, how do I do this?
If you need to withdraw from a unit you must do so by completing an "Amendment to Enrolment" form. We encourage you to discuss your circumstances before withdrawing with a Student Liaison Officer or your eLearning Advisor.
When is the last date I can withdraw from a Swinburne Online program?
You can withdraw from your Swinburne Online program at any time but please note that if you withdraw after the unit census date (Friday of Week 4) you will incur a financial penalty. Withdrawals after the Friday of Week 8 also incur an academic penalty. You can withdraw from your program by completing a Withdrawal from Program Application.
When is the last date I can withdraw from a Swinburne Online unit?
You can withdraw from your Swinburne Online units at any time but please note that if you withdraw after the unit census date (Friday of Week 4) you will incur a financial penalty. Withdrawals after the Friday of Week 8 also incur an academic penalty. Please note that if you withdraw from all units in a teaching period without applying for a Leave of Absence your program will be discontinued.
For 2012 the census dates are:
|Teaching Period||Census Date|
Can I take a break from my Swinburne Online program?
Yes. Once you have completed one calendar year of study (full or part-time) you can apply for a Leave of Absence from your program. This can be granted for up to one calendar year. If you have any questions about this you should contact a Student Liaison Officer.
I’m having trouble with my Swinburne Online program. Who can I talk to?
If you need general academic skills, administrative or course advice you should talk to a Student Liaison Officer. They can assist you with most things to do with studying at Swinburne Online.
If you have personal issues, whether or not they are affecting your studies, you can get in touch with Swinburne’s Counselling and Development service.
Can I change my Swinburne Online program?
Yes. You can change your Swinburne Online program by submitting an Internal Program Transfer Application. Please note that normally, you must complete a minimum of one year’s full-time study before you are permitted to apply to transfer your program. Applications are assessed against a number of criteria including how far you are into your current course. You can contact Swinburne Online to discuss this further.
Do I get a student card?
Yes, all Swinburne Online students will receive a student ID card.
Does my student card entitle me to public transport or other concessions?
Your student card does not directly entitle you to public transport or other concessions. However, if you are enrolled in 6 units per calendar year (a recommended load or above) then you count as a full-time student and may be eligible for these concessions.
How do I update my personal details?
You can access all of your personal details through our MySwinburne website. From here you can amend your personal details and ensure that Swinburne Online has your up to date contact details. Make sure to change these details whenever your circumstances change so that we can easily keep in touch with you.
How long do I have to complete my unit’s learning requirements?
In order to successfully complete a unit of study you must complete all of the unit’s assessment requirements within the enrolled teaching period. A teaching period consists of 12 teaching weeks. Information on teaching period dates is available here.
Units include assessment tasks that have specific completion dates. These tasks must be completed by the set date to be eligible for full marks. Extensions to due dates can be applied for in the case of illness or personal hardship.
For example John enrols in SLCR100 Foundations of Statistics for teaching period 2. John must complete all of the unit’s assessment pieces by their due dates and sit his exam by the end of teaching period 2. If John completes these requirements he will successfully pass the unit.
T: 1300 275 794